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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sebastian Malveaux

January 31, 2025

5  out of  5
rating by Sebastian Malveaux
"The Team is extremely courteous and prompt. They take the time to find out all the details to any questions and explain them, always making sure that I understand and am satisfied with their findings and explanations. They made sure that I had a policy that met my needs and continue to avail themselves when adjustments need to be implemented. I would recommend Mike Bafus Agency to anyone looking for insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with the team at the Mike Bafus Agency. Our goal is to provide exceptional service and ensure that our clients feel informed and satisfied with their insurance choices. Your recommendation means a lot to us, and we look forward to continuing to support you with any future needs. If you have any further questions or need assistance, don’t hesitate to reach out!"
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Uriel Valeriano

February 15, 2024

1  out of  5
rating by Uriel Valeriano
"It is a problem to cancel, it is better to contact the state farm directly"
We responded:
"According to our records, it seems that you have never been a customer of our agency. I apologize if you faced any challenges when trying to cancel with your agent. Please keep in mind that each State Farm office operates independently. Here at our agency, we are always saddened to see customers leave, but we make every effort to facilitate a seamless transition as we understand that many of our former customers often return as new customers in the future."
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georgette stalker

March 28, 2023

5  out of  5
rating by georgette stalker
"Mike is amazing will help you with anything and everything. So glad we have been with him for 3 years now."
We responded:
"Your awesome Georgette! Thank you for the kind words. I love helping however I can. "
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Lisa Garrison

May 3, 2021

5  out of  5
rating by Lisa Garrison
"Amazed at the customer service I have received. The follow up from the individuals has been great. I feel like our family's needs are being taken care of when it comes to our insurance needs. I am glad I switched from my previous company."
We responded:
"Hi Lisa - thanks for the kind words. It’s awesome working with great folks like you!"
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Katie Davis

January 26, 2021

5  out of  5
rating by Katie Davis
"Great customer service and very knowledgeable. I have referred family / friends and will continue to do so."
We responded:
"Thanks for the kind words Katie. It’s a pleasure working with you and the family!"
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Michelle Smars

December 9, 2019

5  out of  5
rating by Michelle Smars
"Best insurance agent ever."
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Rose Hyland

November 21, 2019

5  out of  5
rating by Rose Hyland
"I've had Mike as my agent for almost 2 years now. Fan*tas*tic* I came to mike after my last agent destroyed my life with vehicles basically. Didnt turn over proper documents when he was supposed to, didnt update vehicle info when my car was totalled and I had to replace it. Lots of problems. MIKE was able to help me and get it all sorted out. He also even did a few house calls for me when i was pregnant and just after having my daughter. We had weird work schedules and going into office just wasnt in our time. Hes been amazing."
We responded:
"Thank you so much Rose! As always it’s a pleasure to work with you and the family!!!"
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Emily Curtis

November 11, 2019

5  out of  5
rating by Emily Curtis
"We switched from another auto insurance company to State Farm and it’s been great! Rachel was able to give me MORE coverage for almost $100 less! She also explained to me and educated me on the insurance I was receiving versus what I have now with State Farm. Mike was so friendly and you can tell the work atmosphere is great. Since then, I’ve contacted the office with a few questions and always received a quick and speedy response. Thank you, thank you Rachel and Mike for helping me and my family save money AND get more coverage. 10/10 recommend this office!"
We responded:
"Thank you so much Emily. We appreciate working with great folks like you. And, it's awesome to hear the Kudos for Rachel; she's an awesome part of the team!"
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Chris Curtis

November 9, 2019

5  out of  5
rating by Chris Curtis
"Amazing team!! They are always so helpful with any of my insurance needs!!"
We responded:
"Thanks for the kind words Chris! We really appreciate your loyalty."
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Eilis Petzke

November 4, 2019

5  out of  5
rating by Eilis Petzke
"So nice and experienced. Rachel was very knowledgeable and quoted me a great price. She walked me through everything and made sure I understood every aspect of the car and renter's insurance. Highly recommend!"
We responded:
"Thanks for the kind words Eilis and the shout out for Rachel! She is one of my first team members and I’m really glad she’s with us!"
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Renae Grill

October 31, 2019

4  out of  5
rating by Renae Grill
"The staff here at Mike Bafus State Farm are amazing. They are very pleasant, professional and go above and beyond. They are always a pleasure doing business with."
We responded:
"Thanks for the shout out Renae. It’s a real pleasure having customers and friends like you!"
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Caterina Marino

October 10, 2019

5  out of  5
rating by Caterina Marino
"I really appreciated the awesome service and they saved me money. Emma was very knowledgeable and helpful. They even sent me a birthday card😊"
We responded:
"Thanks for the kind words Caterina. Emma is an awesome member of the team and we’re lucky to have her!"