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State Farm® Insurance Agent Mike Bafus
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Uriel Valeriano
February 15, 2024
"It is a problem to cancel, it is better to contact the state farm directly"
"According to our records, it seems that you have never been a customer of our agency. I apologize if you faced any challenges when trying to cancel with your agent. Please keep in mind that each State Farm office operates independently. Here at our agency, we are always saddened to see customers leave, but we make every effort to facilitate a seamless transition as we understand that many of our former customers often return as new customers in the future."
georgette stalker
March 28, 2023
"Mike is amazing will help you with anything and everything. So glad we have been with him for 3 years now."
"Your awesome Georgette! Thank you for the kind words. I love helping however I can. "
Reena Carnevale
December 23, 2022
"Best agent I’ve had!"
"Awe thanks Reena. We appreciate you!! "
Sabrina Cooper
September 8, 2021
"Wonderful place and very nice people"
Lisa Garrison
May 3, 2021
"Amazed at the customer service I have received. The follow up from the individuals has been great. I feel like our family's needs are being taken care of when it comes to our insurance needs. I am glad I switched from my previous company."
"Hi Lisa - thanks for the kind words. It’s awesome working with great folks like you!"
Geoffrey Jens
March 10, 2021
"Great customer service."
"Appreciate the shout out! It’s great working with you."
Katie Davis
January 26, 2021
"Great customer service and very knowledgeable. I have referred family / friends and will continue to do so."
"Thanks for the kind words Katie. It’s a pleasure working with you and the family!"
Jonathan Woodley
July 7, 2020
"Excellent agent. Such a people person and the ladies are so nice as well. I'm not just a client when I walk in there I feel like we're family. We talk about life and just random things. He's not trying to throw different products at you. He's just a down to Earth great person."
Cdub R
January 9, 2020
"Everybody there is awesome. I didn't want to go but when I did, I'm glad I went!!! I had fun! Their rates are among the best too! And if you call ask for Rachel, she's the best!"
Michelle Smars
December 9, 2019
"Best insurance agent ever."
Rose Hyland
November 21, 2019
"I've had Mike as my agent for almost 2 years now. Fan*tas*tic* I came to mike after my last agent destroyed my life with vehicles basically. Didnt turn over proper documents when he was supposed to, didnt update vehicle info when my car was totalled and I had to replace it. Lots of problems. MIKE was able to help me and get it all sorted out. He also even did a few house calls for me when i was pregnant and just after having my daughter. We had weird work schedules and going into office just wasnt in our time. Hes been amazing."
"Thank you so much Rose! As always it’s a pleasure to work with you and the family!!!"
Heidi Landmeier
November 14, 2019
"Mike and his team have gone above and beyond for not only myself, but members of my family whom I recommended to him. His compassion, dedication to "doing the right thing" and extraordinary customer service, are some of the best I have ever experienced. I feel part of his "State Farm Family" and really believe in insurance again. I am quite certain I have never felt more cared for by a service industry. His level of standard is high, and his desire to delight is great! Moreover when shopping for Life Insurance, Mike, and his agency, was clearly the perfect match. Great rates, peace of mind for my family, and outstanding customer care. If you are looking for a change, or just want to talk to someone who takes insurance seriously- give him a call. You will not be disappointed."
"Thank you so much for the kind words Heidi. It’s a pleasure to be working with you and your family!"
Emily Curtis
November 11, 2019
"We switched from another auto insurance company to State Farm and it’s been great! Rachel was able to give me MORE coverage for almost $100 less! She also explained to me and educated me on the insurance I was receiving versus what I have now with State Farm. Mike was so friendly and you can tell the work atmosphere is great. Since then, I’ve contacted the office with a few questions and always received a quick and speedy response. Thank you, thank you Rachel and Mike for helping me and my family save money AND get more coverage. 10/10 recommend this office!"
"Thank you so much Emily. We appreciate working with great folks like you. And, it's awesome to hear the Kudos for Rachel; she's an awesome part of the team!"
Robert Gorman
November 11, 2019
"Mike and his staff go above and beyond to take care of their clients. The service they provide is top notch and they are a pleasure to deal with!"
"Thanks for the review Robert. Awesome working with you."
Shelly Russello
November 11, 2019
"I wanted to say thank you for the great service I received they were very helpful. Everyone was so professional and nice to work with."
"You're more than welcome Shelly! We appreciate the shout out! Also, thank you so much for the referrals, we'll take good care of them."
Chris Curtis
November 9, 2019
"Amazing team!! They are always so helpful with any of my insurance needs!!"
"Thanks for the kind words Chris! We really appreciate your loyalty."
KC Sattler
November 9, 2019
"I did not work with Mike, but his support staff was problematic for me. I am updating my review, as I have just been told my auto insurance has been void for 3 days now, without my knowledge, all because of this: I changed my bank I use to pay for my 5 policies. I called & gave them the info & was told they would set up AutoPay. The next month I received a letter that my payment wasn't received. I called again & was told they would fix it. Then I received a voicemail from the office saying they couldn't fix anything... until my account was paid up. So I called back and left a message. Now, a week later, I called and left another message. I've been calling the office all day. No answer and no return call. So I am switching to another office who doesn't make it so hard to give them my money."
"Thank you for the feedback Kathryn. While we try very hard to give the best service possible to everyone we work with sometimes we miss the mark. Please give me a call so that I can get this resolved for you as soon as possible."
Eilis Petzke
November 4, 2019
"So nice and experienced. Rachel was very knowledgeable and quoted me a great price. She walked me through everything and made sure I understood every aspect of the car and renter's insurance. Highly recommend!"
"Thanks for the kind words Eilis and the shout out for Rachel! She is one of my first team members and I’m really glad she’s with us!"
Renae Grill
October 31, 2019
"The staff here at Mike Bafus State Farm are amazing. They are very pleasant, professional and go above and beyond. They are always a pleasure doing business with."
"Thanks for the shout out Renae. It’s a real pleasure having customers and friends like you!"
Jesse Arambula
October 10, 2019
"Excellent service and staff. Mike and Emma are both helpful, caring, and knowledgeable. Highly recommend!"
"Appreciate the review Jesse. Emma is great and we’re both glad you’re happy!"
Caterina Marino
October 10, 2019
"I really appreciated the awesome service and they saved me money. Emma was very knowledgeable and helpful. They even sent me a birthday card😊"
"Thanks for the kind words Caterina. Emma is an awesome member of the team and we’re lucky to have her!"
Christopher O'Brien
August 20, 2019
"I have NEVER had an insurance agency group like this in my life. The team is consistent with knowing any questions or needs I have and respond very promptly every time. They are exceedingly friendly and thorough, going through my finances (which I didn't expect and was initially hesitant on) and balancing the right insurance coverage for me and explaining things extremely well. This doesn't mean they upsell - they don't! They also say "here's a situation where.... and here's what Wisconsin's minimums are... but you don't need xyz because... " and one year later they called me back and we had a sit-down review - Mike praised some of the savings and changes I've made and we evaluated where my insurance coverage was at the time. It was also either the cheapest or 2nd cheapest I found at the time - but very competitive. I highly recommend this office because they are absolutely the most honest, friendly and outgoing service folks I've ever done business with. 10 stars."
Marcel Suliman
May 17, 2019
"Well I didn't use them, might be able to help you, but the premium seems to be high."
Eric Scott
March 17, 2019
"Mike is a good guy, doesn't try to sell you too much."
Israelite mcclendon
February 22, 2019
"I can't even express in words how awesome Mike is, he is an absolute joy & funny as ever!! Mike is very patient, kind, understanding, and just the way he handled my parents was just incredible. Mike explain all the different policies very clearly, which made me feel comfortable and confident in him. All of our questions or concerns were answered, and never once did I feel rushed. The rates are great and the customers service is even better! Thank you Mike for all that you do. I am now a life time customers & will always recommend Mike & his team to everyone😊"