State Farm® Insurance Agent Mike Bafus

"The Team is extremely courteous and prompt. They take the time to find out all the details to any questions and explain them, always making sure that I understand and am satisfied with their findings and explanations. They made sure that I had a policy that met my needs and continue to avail themselves when adjustments need to be implemented. I would recommend Mike Bafus Agency to anyone looking for insurance."

"I've been with State Farm for more than 25 years and with the Mike Bafus Agency since 2001. I've no complaints. Mike and Cristina have been excellent to work with and they've been amazing fast in their responses to any issue I've had. Personable and genuine people who are willing to go the extra mile to help. I highly recommend them!"

"If you are looking for tremendous customer service you have to contact this State Farm location! The rep I spoke with Aesha was patient, knowledge, and understanding during me inquiring about the quotes I needed. I am the type of person who asks a million questions and she was prompt and ready to answer them all. Highly recommend checking them out for your insurance needs! Aesha, Again thank you so much for your spectacular customer service!!"

"It is a problem to cancel, it is better to contact the state farm directly"

"Mike is amazing will help you with anything and everything. So glad we have been with him for 3 years now."

"Best agent I’ve had!"

"Wonderful place and very nice people"

"Amazed at the customer service I have received. The follow up from the individuals has been great. I feel like our family's needs are being taken care of when it comes to our insurance needs. I am glad I switched from my previous company."

"Great customer service."

"Great customer service and very knowledgeable. I have referred family / friends and will continue to do so."

"Excellent agent. Such a people person and the ladies are so nice as well. I'm not just a client when I walk in there I feel like we're family. We talk about life and just random things. He's not trying to throw different products at you. He's just a down to Earth great person."

"Everybody there is awesome. I didn't want to go but when I did, I'm glad I went!!! I had fun! Their rates are among the best too! And if you call ask for Rachel, she's the best!"

"Best insurance agent ever."

"I've had Mike as my agent for almost 2 years now. Fan*tas*tic* I came to mike after my last agent destroyed my life with vehicles basically. Didnt turn over proper documents when he was supposed to, didnt update vehicle info when my car was totalled and I had to replace it. Lots of problems. MIKE was able to help me and get it all sorted out. He also even did a few house calls for me when i was pregnant and just after having my daughter. We had weird work schedules and going into office just wasnt in our time. Hes been amazing."

"Mike and his team have gone above and beyond for not only myself, but members of my family whom I recommended to him. His compassion, dedication to "doing the right thing" and extraordinary customer service, are some of the best I have ever experienced. I feel part of his "State Farm Family" and really believe in insurance again. I am quite certain I have never felt more cared for by a service industry. His level of standard is high, and his desire to delight is great! Moreover when shopping for Life Insurance, Mike, and his agency, was clearly the perfect match. Great rates, peace of mind for my family, and outstanding customer care. If you are looking for a change, or just want to talk to someone who takes insurance seriously- give him a call. You will not be disappointed."

"We switched from another auto insurance company to State Farm and it’s been great! Rachel was able to give me MORE coverage for almost $100 less! She also explained to me and educated me on the insurance I was receiving versus what I have now with State Farm. Mike was so friendly and you can tell the work atmosphere is great. Since then, I’ve contacted the office with a few questions and always received a quick and speedy response. Thank you, thank you Rachel and Mike for helping me and my family save money AND get more coverage. 10/10 recommend this office!"

"Mike and his staff go above and beyond to take care of their clients. The service they provide is top notch and they are a pleasure to deal with!"

"I wanted to say thank you for the great service I received they were very helpful. Everyone was so professional and nice to work with."

"Amazing team!! They are always so helpful with any of my insurance needs!!"

"I did not work with Mike, but his support staff was problematic for me. I am updating my review, as I have just been told my auto insurance has been void for 3 days now, without my knowledge, all because of this: I changed my bank I use to pay for my 5 policies. I called & gave them the info & was told they would set up AutoPay. The next month I received a letter that my payment wasn't received. I called again & was told they would fix it. Then I received a voicemail from the office saying they couldn't fix anything... until my account was paid up. So I called back and left a message. Now, a week later, I called and left another message. I've been calling the office all day. No answer and no return call. So I am switching to another office who doesn't make it so hard to give them my money."

"So nice and experienced. Rachel was very knowledgeable and quoted me a great price. She walked me through everything and made sure I understood every aspect of the car and renter's insurance. Highly recommend!"

"The staff here at Mike Bafus State Farm are amazing. They are very pleasant, professional and go above and beyond. They are always a pleasure doing business with."

"Excellent service and staff. Mike and Emma are both helpful, caring, and knowledgeable. Highly recommend!"

"I really appreciated the awesome service and they saved me money. Emma was very knowledgeable and helpful. They even sent me a birthday card😊"

"I have NEVER had an insurance agency group like this in my life. The team is consistent with knowing any questions or needs I have and respond very promptly every time. They are exceedingly friendly and thorough, going through my finances (which I didn't expect and was initially hesitant on) and balancing the right insurance coverage for me and explaining things extremely well. This doesn't mean they upsell - they don't! They also say "here's a situation where.... and here's what Wisconsin's minimums are... but you don't need xyz because... " and one year later they called me back and we had a sit-down review - Mike praised some of the savings and changes I've made and we evaluated where my insurance coverage was at the time. It was also either the cheapest or 2nd cheapest I found at the time - but very competitive. I highly recommend this office because they are absolutely the most honest, friendly and outgoing service folks I've ever done business with. 10 stars."